Continental Airlines is bumping — you out of your seat that is; denied bookings increased 25% in 2011. Pricey overweight luggage fees ($200 for bags weighing 51-70 lbs.) really draggged the airline’s score down.
But continental won’t need to worry about next year’s quality report. The last Continental Airlines flight took off from Phoenix on March 2, 2012. As part of the airline’s merger agreement, all future flights will bare the United Airlines moniker.